The Mail Exchange (MX) record of a domain name specifies how email should be routed with the Simple Mail Transfer Protocol (SMTP). It is a resource record in the Domain Name System (DNS) that specifies:
- The mail server responsible for accepting email messages on behalf of a recipient's domain.
- A preference value used to prioritize mail delivery if multiple mail servers are available.
Your MX record should be configured to point to Company.com as your email Host.
We have used GoDaddy as an example to configure your MX records to point to Company.com as your email host.
Log into the Domain's Registrar account or web host that controls your DNS Settings. This could be GoDaddy or another registrar or host. You may locate your Registrar at WHOis.net.
- Look for a section that says DNS Manager or Controls. Select the domain to modify.
2. Look for a section that says Add or Edit MX record, Configure MX records or Email Settings
3. While in the MX records section, Delete all other MX Records. This will ensure all mail is delivered to your Company.com email account.
- Select Add OR Edit Record.
- Specify the value in Name/Host field as either @ or leave it blank.
- Specify the first record's value as office.company.com.
- Set the priority to 10 or lower as supported by your registrar.
- If the TTL is editable, provide the lowest value for the changes to take effect quickly.
- Select Save.
To ensure a smooth transition without downtime, make sure any email addresses or aliases defined with your old email Host have been created in the Company.com email settings.
Once you have added the MX records, you can verify that the MX records are configured correctly at www.mxtoolbox.com.